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FAQ E-learning

                                                                                                                                                                                                                   Last update: 27 March 2020

Below are answers to questions about e-learning. You can ask further questions using HELPDESK system (LINK).

1. What is the maximum number of people who can take part in a video conference?

The app was tested on 100 participants and everything worked out well. The first 4 people are visible as windows on the screen, the next few are visible on the side, and the following ones are only marked with a small circle at the bottom of the page. If somebody is speaking, they are automatically switched to a larger view. This is why it is so important to make sure that there are not too many sounds in the surroundings, to make the switch smooth and conversation comfortable. Please also inform your students about it before the classes and ask them to install the app on their computer, to avoid technical issues at the beginning (not every browser works well with Teams, e.g. Mozilla has problems with the sound). It works very well on the mobile app (also the video conference option).

2. Do students need to have an Office365 account so that I can add them to the group, or are their private e-mails sufficient?

They must have an account, which they activate via their USOS.

3. I have technical problems with the sound / video camera.

We recommend downloading the classic app and giving up the version in the browser - you can install it using the rectangle arrow icon in the bottom left corner.

4. How can I divide my groups into subjects / classes / lectures / practical classes?

One team is one class, exactly the same that you meet during the standard course.

5. During the video conference, one of the participants shared a video with us, but there are problems with the sound - how can I solve it?

The best thing is to send the link to the video or the video file via the video conference chat, so that everyone can play it for themselves.

6. How can I test the knowledge of my students to minimise the risk of unfair cooperation with others?

You can create a test in Forms app, and then add it to the task. You can also use the time limit (the test will not be available to complete after specified date / time) and random question sequence.

7. Where can I find the recordings of previous video conferences?

They can be found in Stream app, which is a part of Office 365. You can order your recordings there into channels and groups, as well as define the rules of sharing.

8. Can I record a lecture in advance and share it as a file using Stream or Teams app?

In Teams you can have live meetings (video conferences) and record them. Then you can play them and everyone in the team will see this recording in the main group chat. The you can order recordings or add video films in Streams. However, none of these tools is intended directly for recording films, which is what we mean, when we simply want to send a video file. For this purpose, you have to use a different tool and then send the file to a specific folder, just like every other text file, presentation or .pdf.

9. Are the teams that I create public or private?

As a default, "Class" teams are public. Teacher or administration teams can select between the “private” and “public” option.

10. Where can I find the info on copyrights related to e-learning?
Biuletyn informacji pblicznej
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Important Contact Data:

24/7 National Health Fund (NFZ) helpline on coronavirus:
Phone no. 800 190 590

24/7 Silesian Sanitary-Epidemiological Station in Katowice helpline on coronavirus:
Phone no. 660 686 917

Infectious diseases wards near you:

  • Bytom (Szpital Specjalistyczny nr 1, al. Legionów 49),
  • Chorzów (Szpital Specjalistyczny, ul. Zjednoczenia 10),
  • Tychy (Szpital Megrez, ul. Edukacji 102),
  • Cieszyn (Szpital Śląski, ul. Bielska 4).

Complete list of infectious diseases wards:

Team for Communication and Information on SARS-CoV-2:

  • Assoc. Prof. Lucyna Sadzikowska, Professor of the University of Silesia, Head of the Rector’s Office - Chairman of the Team
  • Justyna Szostek-Aksamit, MA, Head of the Student Service Centre – Team member,
  • Jacek Szymik-Kozaczko, MA, Ombudsperson of the University of Silesia – Team member,
  • Radosław Aksamit, MA, Head of the Media Centre – Team member,
  • Katarzyna Więcek-Jakubek, MA, Head of the HR and Internal Communication Department – Team member.

University of Silesia in Katowice
ul. Bankowa 12, 40-007 Katowice
phone no. +48 32 359 22 22
NIP: 634-019-71-34

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