Skip to main content
wcag

contrast

Zmiana kontrastu Zmiana kontrastu Zmiana kontrastu Zmiana kontrastu Zmiana kontrastu Zmiana kontrastu

font

assistance

Podkreśl elementy klikalne
deklaracja dostępności

FAQ - Students

 
Last update: 22 June 2020

Below are answers to the questions asked by students of the University of Silesia in Katowice. You can ask further questions via HELPDESK (LINK).

1. How will the suspension of University activities affect the date of my defense?

Defense of diploma theses can only take place in accordance with the rules established by the Dean and in line with the appropriate safety measures.

2. Will there be instructions for submitting applications for reinstating the deadline, conditional entry for the next semester or individualised program of study?

Use the document templates which are currently available on the website www.us.edu.pl. Please print, complete, sign and send them scanned or photographed to the relevant Dean’s Office. Use the e-application forms in USOSweb, if they have already been implemented at your Faculty.

3. In the case when it is not possible to collect all relevant signatures of lecturers in the procedure for individualised program of study, will it be possible to submit the request after the end of suspension?

Yes, in this case it will be possible to submit a request after the end of suspension.

4. Will the Centre for Scientific Information and Academic Library and faculty libraries operate normally?

All information concerning the operation of libraries is published on the website available HERE.

5. Will classes have to be made up for?

The University currently tries to provide as many classes as possible in the form of e-learning. If modules have to be made up, the University will use best efforts to make sure that it takes as little time as possible. Please remember that distance learning is intended to replace classes at the University.

6. What should I do if the Dean’s Office or academic staff tell me that, despite the Rector’s Ordinance, I should come to the University?

Please remember that, to the extent possible, office hours and individual consultations should be conducted remotely. Direct meetings should only take place in exceptional cases. The employees will make every effort to let students handle their affairs remotely. If it is necessary to organise a meeting, all appropriate precautions will be taken.

7. What will happen with my internship, especially if I have an internship at school or practical training in the field? Will the required internship hours be moved to the next semester?

This depends on how long the epidemiological risk and related restrictions in the operation of schools and other institutions will last. If it is possible, your internship will be carried out in this semester. If it is not possible, your internship will be carried out in the next academic year.  You will get detailed information from the academic teachers or (optionally) internship supervisors after the end of the suspension period.
The latest solution has been specified in Rector’s Ordinance no. 59/2020.

8. How will attendance at e-learning classes be checked?

To obtain a diploma, you have to achieve the appropriate learning effects, which must be verified. Participation in remote classes is intended to help you with this aim, so it is in your interest to take part in e-learning classes. You will have to pass a relevant exam or get a credit at the end of the semester. However, if a student cannot participate in remote classes for medical or technical reasons, or for other reasons beyond their control, the University will make efforts to let such a student catch up individually after the end of the suspension period. We suggest informing immediately about such situations the teacher of the particular course by e-mail or other agreed remote communication channel. You should also remember that the current suspension of classes is not a holiday and it is good to use this time to study at home, using electronically available materials.

9. What should I do if I don’t have the Internet at home? Can I take part in e-learning via the Internet on my mobile phone?

Academics, in agreement with the directors of specific programmes, will try to offer the forms of distance learning that can be attended by the biggest possible number of students. However, if a student cannot participate in remote classes for medical or technical reasons, or for other reasons beyond their control, the University will make efforts to let such a student catch up individually after the end of the suspension period. We suggest informing immediately about such situations the teacher of the particular course by e-mail or other agreed remote communication channel.

10. Will the University of Silesia be physically closed during the suspension of classes, without the possibility to enter the buildings?

Only classes are suspended at the moment. The buildings of the University of Silesia are not closed. If this situation changes, relevant announcements will be published.  However, we suggest reducing your physical presence at the University and handle your affairs electronically.

11. I submitted an application for a committee exam. Will it be considered and will I be informed about the exam date? Is it be possible to run a committee exam despite the suspension of classes?

All submitted applications will be considered and the committee exam may take place, but only in accordance with the rules established by the Dean and in line with the appropriate safety measures. If it is not necessary to organise the exam immediately, it will take place after the end of the suspension period.

12. Should I submit a request for extension of the exam session if I have not passed all exams yet?

The students who did not manage to obtain all required credits or pass exams before the end of the retake session and have not requested for extension of the exam session yet will be able to do it after the end of the suspension period, and obtain the necessary passes and credits then.

13. Is it possible that the summer exam session will be postponed and classes will be made up on holiday?

It is possible. It all depends on how long the suspension period will last. Please follow the announcements published on the websites of the University and Faculty regularly.

14. When will the suspension of classes at the University of Silesia end?

Classes will be suspended until the revoking of the Rector’s ordinance, which is available HERE. It is currently impossible to determine the precise date.

15. Where can I find the e-mail address of my Dean’s Office? How to contact them with reference to foreign language courses and physical education?

You can find e-mail and telephone contacts to all Dean’s Offices, Foreign Language Teaching Centre and Centre for Physical Education and Sport HERE. All Dean’s Offices will handle matters electronically. There will also be direct office hours (if possible for safety reasons).

16. How will the suspension of classes affect the extension of exam session and social allowances?

Social allowances:

  • You have the right to social allowances if you have the student status, and not because you completed a semester on time.  Due to this, if a semester is not completed without the student’s fault, the student still has the right to social allowances.
  • In the case of students beginning the 2nd cycle studies in the summer semester, the deadline to submit applications for social allowances expires on 30 March, but it will be extended as necessary; 
  • Due to the very dynamic situation, the payment of benefits may be delayed.
17. On what dates and times can I contact the Dean’s Office?

You can find information concerning the opening hours of your Dean’s Office on the website of your Faculty, or contact the Dean’s Office by e-mail or telephone. You can find e-mail and telephone contacts to all Dean’s Offices HERE.

18. What platforms will be used for distance learning?

The relevant information will soon be published in the e-learning section on this website (LINK). You will also be informed about the details by the academics running particular classes or degree programme directors.

19. Will students be refunded for the incurred costs of flights, train tickets, conference fees, house rental and hotel bookings?

Refund of costs incurred will be considered individually in each case. Please follow the below procedures. 

  • In the case of a trip under Erasmus programme or other exchange programme, the procedure for cancellation/interruption/lack of trip is available HERE.
    Contact data to International Exchange Office at the International Relations Department: erasmus@us.edu.pl, 32 359 11 78 (office hours: 7:30–15:30);
  • in the case of other trips (e.g. conferences), the handling procedure for resignation/cancellation/interruption of a trip is available on https://us.edu.pl/pracownik/procedura-odwolania-lub-rezygnacji-z-wyjazdu-zagranicznego.
    Contact data to Biura International Mobility Settlement Office at the International Relations Department: aleksandra.rusecka@us.edu.pl, 32 359 18 68 (office hours: 7:30–15:30)
    .
20. Will student residence halls be opened during the suspension of classes?

Yes, student residence halls are opened during the suspension of classes. The administration of student residence halls (with reduced staff) is also working, available for the residents of student residence halls who want or have to stay there.

21. Where and when will it be possible to extend the student ID?

Please be kindly informed that the provisions of the Act of 16 April 2020 on special support instruments due to the pread of SARS-COV-2 virus (Journal of Laws of 2020, Item 695introduced changes in the Act of 20 July 2018 – Law on Higher Education and Science (Journal of Laws of 2020, Item 85 with amendments) regarding the extension of validity of student IDs academic IDs by virtue of law. Pursuant to Art. 51b Par. 4 of the Law on Higher Education and Science, during the period of suspension or restriction in the university operation, as well as for 60 days upon its expiry, student IDs and academic IDs shall be valid, without the necessity to confirm their validity. This provision shall also apply to the IDs whose validity expired within 30 days preceding the restriction or suspension of the University’s operation. Analogous regulations regarding the validity of doctoral student IDs were included in Art. 198b of the Act – Law on Higher Education and Science. Therefore, there is no requirement to appear in person at the University in order to extend the validity of the above-mentioned IDs.

22. Will decisions on granting social allowances, financial aids and other benefits offered by the University of Silesia be considered during the suspension of classes?

Only classes are suspended. The university administration operates without changes (although partly in the remote mode). Due to this, all applications should be considered, but the dates of decisions may be delayed.

23. Will the students who enrolled for paid classes (for example for language courses at the School of Polish Language and Culture) be refunded for the missed classes? Will paid classes be made up for?

The answer to this question will be provided as soon as possible. We are working on preparing fully reliable and proven information.

24. Will the recruitment start date change because of the current events?

We hope that the recruitment will be carried out in line with the planned schedule. However, because the situation is dynamic, please follow regularly the announcements on the University’s websites. The University is currently not planning any changes in the recruitment schedule. However, if the Central Examination Board postpones the dates of Matura exams, the University will set the new dates of qualification procedure to ensure effective recruitment and admission. The recruitment for 2nd cycle studies takes place in September. Please check regularly the information on the website for candidates.

25. What should a student do if they decided to suspend/finish studies abroad and return to Poland?

The procedure for cancellation/interruption/lack of trip is available HERE.
Contact data to International Exchange Office at the International Relations Department: erasmus@us.edu.pl, 32 359 11 78 (office hours: 7:30–15:30).

26. Will psychological, psychiatrist, career counselling and coaching be available online?

Yes, our employees will provide support and consultations online. Detailed information about online support is published on the website available HERE.

27. How can I register for health insurance in the National Health Fund at the University?

Please read the information included HERE and the statement form. If you are not covered by health insurance elsewhere, please download, complete and sign the statement and ZZA form (optionally also ZCNA form), and then send it scanned/photographed by e-mail to your Dean’s Office (e-mail addresses of Dean’s Offices are published HERE).

28. How can I apply for financial aid due to my own or my family members’ financial problems caused by the epidemic?

You need to fill in the relevant application form on www.usosweb.us.edu.pl in the tab COMMON SECTION – APPLICATIONS – FINANCIAL AID APPLICATION 19/20 – SUMMER SEMESTER 2019/2020. Please state OTHERS as the reason and enter “loss/decrease of income source, caused by restrictions in the employer’s operation”, presenting the specific situation. The completed application should be registered, and then printed, scanned or photographed and sent to the e-mail address of the relevant Dean’s Office together with the scan/photo of the employment contract (contract of mandate) or certificate of entry into the register of business activity. Such certificate can be downloaded from https://prod.ceidg.gov.pl.

29. Can I have my quarantine in a student residence hall (dorm) of the University of Silesia?

It is not the University’s role to send anyone to quarantine or decide about its location. Everyone who suspects coronavirus infection in themselves or their family or friends, is obliged to contact a sanitary and epidemiological station (phone numbers are stated at the bottom of the page) and strictly follow its recommendations. The relevant state authorities will decide about the potential use of student residence halls (dorms) as the quarantine facilities.

30. What will the return to student residence halls (dorms) look like once classes are restored? Will it be required to submit an application for granting a place again, or will it be awarded automatically? Will we be accommodated in the same student residence halls (dorms) and types of rooms

It cannot be currently foreseen when the University will return to normal operation. If it happens within the next few weeks, we do not predict any additional formalities for the individuals who previously had a place in the student residence hall (dorm) and still have the student status. If the current situation extends, we will provide you with information on an ongoing basis. Due to the fact that certain student residence halls (dorms) were put out of operation, and some people were moved to other student residence halls (dorms), it is difficult to say whether you will return to the same rooms. It may happen that you will be given a different place. Because the epidemic situation and related restrictions undergo changes, the universities also have to adjust to the general recommendations.

31. The lecturer has no intention to change the form of giving credits and does not want to carry out distance teaching. The course is demanding, we had to prepare materials for each class, and the form of credit was active. Do we really have to pass everything after returning to the University?

It is the lecturer who decides about the scope and form of classes. Due to the epidemic, the University shifted to remote mode the classes which, in the opinion of teachers, can be conducted in this way. We try to provide as many classes as possible in the form of e-learning. If, however, the specific nature of a course or technical capacities prevent it, the whole material will have to be carried out ‘in a traditional way’ after returning to the normal classes. Deputy Deans and Degree Programme Directors determine which classes specified in the curriculum for a specific semester are to be carried out remotely.

32. I am a student from abroad, I was admitted to studies free-of-charge and without social allowances. Can I get social id from the University in the current situation?

Unfortunately, pursuant to the statutory provisions, studying on the above-presented terms excludes the possibility to apply for social allowances or financial aid.

33. How can I apply for the extension of the retake session? Is it possible to retake exams remotely?

Requests for extension of the exam session are submitted remotely, and retake or committee exams can be conducted in line with the appropriate safety measures.  The Faculty authorities decide about the form, time and organisation of such an exam, so please contact your Dean’s Office.

34. What about the validity of student ID, doctoral student ID and academic ID? Do I have to extend its validity in person

There is no requirement to appear in person. Pursuant to Art. 51b Par. 4 of the Law on Higher Education and Science, during the period of suspension or restriction in the university operation, as well as for 60 days upon its expiry, student IDs and academic IDs shall be valid, without the necessity to confirm their validity.

Biuletyn informacji pblicznej
facebook instagram twitter youtube issuu research gate issuu

Important Contact Data:

24/7 National Health Fund (NFZ) helpline on coronavirus:
Phone no. 800 190 590

24/7 Silesian Sanitary-Epidemiological Station in Katowice helpline on coronavirus:
Phone no. 660 686 917

Infectious diseases wards near you:

  • Bytom (Szpital Specjalistyczny nr 1, al. Legionów 49),
  • Chorzów (Szpital Specjalistyczny, ul. Zjednoczenia 10),
  • Tychy (Szpital Megrez, ul. Edukacji 102),
  • Cieszyn (Szpital Śląski, ul. Bielska 4).

Complete list of infectious diseases wards:  www.gov.pl.

Team for Communication and Information on SARS-CoV-2:

  • Assoc. Prof. Lucyna Sadzikowska, Professor of the University of Silesia, Head of the Rector’s Office - Chairman of the Team
  • Justyna Szostek-Aksamit, MA, Head of the Student Service Centre – Team member,
  • Jacek Szymik-Kozaczko, MA, Ombudsperson of the University of Silesia – Team member,
  • Radosław Aksamit, MA, Head of the Media Centre – Team member,
  • Katarzyna Więcek-Jakubek, MA, Head of the HR and Internal Communication Department – Team member.

University of Silesia in Katowice
ul. Bankowa 12, 40-007 Katowice
phone no. +48 32 359 22 22
e-mail: 
info@us.edu.pl
NIP: 634-019-71-34

Contact for media:
rzecznik@us.edu.pl

Contact for publishing info on this website: radoslaw.aksamit@us.edu.pl

© Copyright 2019 - All Rights Reserved